So, the post about SolidWorks enforcing their long-standing policy of only granting service packs to the entitled on Subscription Service got some mild interest, boosted antacid sales and Devon’s Blog even interviewed the VP of Customer Services at SolidWorks, Rich Welch, about the matter.
I could pick apart the interview notes Devon took, but I’d bore myself to spasms. I could point at commercial seats sold and revenue numbers, lick my finger, point it and a raised eyebrow to the easterly winds of Concord and say confidently, if SolidWorks offered free service packs, we would sup at the dinner table and eat bon-bons off each others knuckles.
Instead, I’ll take a deep and serious look at the words Rich stated and reveal the gooey center of underlying truths deep within. He responded to a question about separating bug fixes, service packs, and enhancements. Here’s what he wanted to say, or at the very least should have said…
It’s been nearly two weeks since I fell down a flight of stairs at the Anaheim convention center after some new features for SolidWorks 2011 were previewed at SolidWorks World, but that’s not gonna stop me from spitting up blood to tell you about them.
Prepare to be smote with a clever play on words… nevermind, cause the headline already gave it away and saying it again would be so LAME. 
Yes, you’re sitting waiting for a drawing to load again. You look out the pretend window you’ve drawn on the wall with a dull sharpie and sigh as you long to eat at that taco place your grandpa took you to years ago. *Sigh* May as well get some coffee, it’ll only be a few more minutes.
If you’ve upgraded to SolidWorks 2009 SP2.1, you might notice a message for an obscure feature that helps you make lil’ bumps on faces. The Shape feature. Turns out, this particular feature will not be available in SolidWorks 2010.
How many times do you get to tell somebody what they need to do better during the day without being unduly ignored?
